Terms and conditions

Terms and conditions

These terms and conditions applies to the use of www.artfusioncopenhagen.com. 
www.artfusioncopenhagen.com is owned by ArtFusion Copenhagen Aps, 38654179, Barupvej 41, 2730 Herlev, contact@artfusioncopenhagen.com 

The right of cancellation only apply to private customers who uses www.artfusioncopenhagen.com for their purchases.  

Payment and delivery

We accept payment by the following:


VisaDankort

MasterCard

VISA

VISA Elektron

Maestro

Mobilepay Online



The amount owed is collected when the products are shipped.

If you have bought multiple products, and one or some of them are not available, the full amount is not collected until all products have been shipped.

Prices are shown in Danske Kroner and including tax. Further fees might be added to the order, depending on the shipping and payment method chosen during checkout.

We use GLS for shipments within Northern Europe and UPS, TNT, Fedex for rest of the world. You will receive  track and trace number by mail when we have shipped the order. 

DENMARK:

Delivery 1-2 working days

Free Shipment for all orders


EUROPE:

Delivery 2 - 5 working days

Shipment Cost 85 DKK (Approx 12 EUR) on all orders.

OUTSIDE EUROPE (REST OF WORLD) 

Delivery 5-8 working days 

Shipment Cost calculated automatically at check out

NOTE: We reserve the right to cancel an order if freight costs to remote areas exceed a certain size.

Return policy
As a private customer you have the right to cancel/return your order within 14 days without any reason given. This also applies to PRE-ORDERS placed in our web shop. 

The right of cancellation expires 14 days after the day that you (or someone accepting on behalf of you) receive the product.

If you order multiple products and we are unable to deliver all products at the same time, the right of cancellation expires 14 days after you receive the last product.

If the right of cancellation expires on a national holiday (sellers country) the right of cancellation is extended until the following business day.

How to make us of your right of cancellation

Simply let us know that you would like to return the products in question. You can send a e-mail or physical letter to ArtFusion Copenhagen Aps, Barupvej 41, 2730, Herlev, Denmark.

You can also choose to use our standard cancellation form, although this is not mandatory.
The period available for cancellation is considered observed if you send us a message within the 14 days, and ship the products to us shortly thereafter.

Returning products and price of shipping

If you would like to return a product, you must send or deliver it to ArtFusion Copenhagen Aps, Barupvej 41, 2730 Herlev, Denmark without necessary delay, and no later than 14 days after you have told us, that you would like to return the product.

The products cannot be sent as "recipient pays shipping" or without delivery to our address.

You must pay for the shipping of the product back to us.

Getting your money back after a cancellation/return

When we receive a cancellation we return all payments received from you, including cost of payment and initial shipment. We transfer the funds shortly after receiving the product.

We return the funds by same method as the initial payment, unless you have explicitly asked for another option. Under any circumstance, you will not have to pay any fees related to the transfer of the funds.

Testing the product and breaking the packaging

When returning a product, the value of the product might have decreased as a result of the way it has been handled. Although the value can only decrease if the product has been handled in ways other than those necessary to determine the usability and properties of the product.


You are allowed to examine the item in a manner similar to the manner you can handle and test a product in a physical store. If the product has been handled in a way that decreases its resell value, we will only be able to refund an amount less than the original paid amount.


You must return the product in its original wrapping/package.
Furthermore you should make sure that the package is securely wrapped when sending it back. You are responsible for the package until we receive it. Make sure to save the receipt from the postal service and/or track and trace number.

Faulty products - If the product is broken

Privacy policy

We understand and respect the importance of privacy on the Internet. We will not disclose information about customers or website visitors to third parties unless it is necessary to complete a transaction. We will not sell or distribute your name, address, e-mail or other personal data to any third party without your explicit consent.